800-559-3621Pickup Available18500 Spring Creek DriveTinley Park, IL 60477

C2>Great Customer Service is hard to find today.

Great Customer Service is hard to find today.

 
by Jim Settecase 
(Brunswick Hills, Ohio)
 
Back in May of 2008, I was looking for a set of plans to build my own Cornhole game and stumbled upon SC Cornhole Games' website during a Google search. Theplans I found there were simple and well written. It took me just an afternoon to put it all together. I then took a look at their Cornhole Bag sets. I had some questions about which bags to order so I gave them a call. After getting the facts I decide on the Weather Resistant type over the traditional corn-filled type so that they might have a chance at lasting longer and not have any problems if they should get left out in the rain by my kids. They arrived in about 5 days, just in time for my Memorial Day party that coming weekend. 
 
Then about a month later, I noticed that one of my red bags had started to come apart at the seem. I was a little concerned that this had happened so soon and with so little use. They appeared to be made rather well. I checked the website for warranty information and found that they do cover defective seem issues so I emailed SC. They promptly responded and told me that they would be happy to replace my defective bag, however they currently had no stock of red bags. They said if I would like to pick another color that they would send me a complete set at no charge. Well I was very pleased that they made such a generous offer. I picked an orange set and they arrived very quickly in about 4-5 days. It is rare today to find such good customer service. There was no hassle or arguements. Thanks SC Cornhole Bags for great service and a great product! I have already started recommending you around the neighborhood.